Zento Labs / Prototype
Tiny Assist
It handles the front desk. And doesn't charge per message.
A web assistant for businesses that answers questions, helps people find what they need and hands off to a person when the conversation calls for it.
Prototype · Zento Labs · Business assistance
Handle the repetitive without losing human judgment.
Simple questions take up time, and important conversations shouldn't get stuck behind an automated reply. Tiny Assist aims to solve both with a short, clear experience.
One experience, many kinds of business.
Business answers
Answers frequently asked questions using information defined for each organization.
Search and guidance
Understands what the person needs and surfaces relevant products, services or next steps.
Initial qualification
Gathers the context the team needs to prioritize and continue the conversation.
Handoff with context
When a human needs to step in, it transfers the conversation without making anyone start over.
Status
Working prototype under validation.
We're testing the experience with different kinds of businesses. Scope, integrations and terms of use may still change.
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